EOCCO Provider contact us page
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Contact us

Our Customer Service representatives are uniquely trained and qualified to answer any questions you may have about your EOCCO plan.

Our team of local customer service experts is available to help you Monday through Friday from 7:30 a.m. to 5:30 p.m. Pacific Time.

Medical

503-765-3521 or
888-788-9821 (toll-free)
Fax: 503-948-5577

Pharmacy

503-265-2939 or
888-474-8539 (toll-free)
Fax: 503-670-8349

Behavioral Health, GOBHI

541-298-2101 or
800-493-0040 (toll-free)
Fax: 503-298-7996
Hours: 8-5 Mon-Fri

Other important numbers

Moda Health Referrals and Authorizations:

503-265-2940 or
888-474-8540 (toll-free)
Fax: 503-243-5105

Pendleton IPA (Referral and Authorizations for Morrow and Umatilla counties)

541-215-1208
Fax: 541-215-1207

eviCore

www.eviCore.com (preferred method)
844-303-8451
Fax: 800-540-2406

Non-emergency medical transportation

877-875-4657

OHP mailing addresses

Medical Claims (Moda Health)

PO Box 40384
Portland, OR 97240

Complaints and Appeals (Moda Health)

Moda Health Plan, Inc.
Attn: Appeal Unit
601 SW Second Ave.
Portland, OR 97204

Pharmacy Claims (Moda Health)

PO Box 40384
Portland, OR 97240

Behavioral Health Claims (GOBHI)

PO Box 5308
Salem, OR 97304

 

Questions?

Customer Service: 888-788-9821 (TTY users: 711)
Pharmacy Customer Service 888-474-8539
Hours: Monday through Friday, 7:30 a.m. to 5:30 p.m. PST

EOCCO members should have their member ID number ready for quicker help.

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