The winter months and holidays can be hard for many people. This year might be even harder because of COVID-19. We are here to support you and your loved ones.
As a reminder, EOCCO members do not need a referral for behavioral health services, including mental health and substance use disorder (SUD) treatment.
Behavioral health emergencies
If you are having a behavioral health emergency and are in danger, call 911 or go to the emergency room.
Get help after an emergency, too. A behavioral health provider will help you get stable and improve your health.
If you need crisis services, please call your local crisis number right away. For local 24-hour crisis phone numbers, check your local phone directory or search for your county mental health crisis number online. They can provide screenings and help you get the services you need.
You can find a list of local crisis hotlines and resources on our Crisis help page.
As a reminder to all EOCCO and Community Members:
- If you are sick, stay home.
- Wear a mask or face covering in public places.
- Keep a 6-foot physical distance.
- Wash your hands with soap and water often for at least 20 seconds.
- Do not touch your nose or mouth if you haven’t washed your hands first.
- If you think you have COVID-19, call your Primary Care Provider
We also have many resources to make sure you and your family are taken care of during this time.
Where to get a COVID test:
If you are looking for a COVID-19 testing site, please click HERE to go to the COVID-19 Test Site Finder.
If you think you have COVID-19 or someone in your home might have it, please contact your primary care provider (PCP).
Flexible Services Requests: If you need health services that are not covered by Medicaid, your provider can help fill out this form to request services for you.
For information on these resources and programs, please call EOCCO Customer Service: 1-888-788-9821. TTY users, please call 711.
The office is open Monday through Friday, 7:30 a.m. to 5:30 p.m. PST
You can get this information in a different format. You can ask for another language, large print, a computer disk, audio tape, spoken presentation or Braille.
Please call EOCCO Customer Service at 1-888-788-9821. TTY users, please call 711. The office is open Monday through Friday, 7:30 a.m. to 5:30 p.m. PST.
Usted puede pedir por otro idioma, letra grande, disco, cinta de audio, presentación oral o Braille.
Por favor llame Servicio al Cliente al 1-888-788-9821 para solicitar el formato que usted necesita. Usuarios de TTY marque 711. Están abiertos de lunes a viernes, de 7:30 a.m. a 5:30 p.m. PST.
Eastern Oregon Coordinated Care Organization must follow state and federal rights laws. We cannot treat people unfairly in any of our services or programs because of a person’s age, color, disability, gender identity, marital status, national origin, race, religion, sex or sexual orientation.
ATENCION: Si habla espanol, hay disponibles ser vicios de ayuda con el idioma sin costo alguno para usted. Llame al 1-888-788-9821 (TT Y: 711).
致電 1-888-788-9821 (聾啞人專用：711)