Non-emergency care ban lifted
Members

COVID-19: We care about your health and we are here for you

Governor Kate Brown has lifted the ban on non-emergency care. This means that medical, behavioral health and dental offices will start to re-open on May 1, 2020.

To keep everyone safe, providers may:

  • Keep following physical distancing rules
  • Ask patients to wear masks
  • Check all patients’ temperatures

If you need care that was delayed because of COVID-19, call your provider to schedule an appointment. Your provider may also call you to schedule treatment.

If you already have a provider and need to get care from home, call them to learn about:

  • Phone visits
  • Video visits
  • Email visits

These are all free. If you do not have internet or video access, talk to your provider about what will work for you.

Questions? 
If you have any questions or need help finding a provider, call EOCCO Customer Service at 888-788-9821 (TTY 711), Monday through Friday, 7:30 a.m. – 5:30 p.m.