EOCCO Member contact us page

Contact us

Our Customer Service representatives are uniquely trained and qualified to answer any questions you may have about your EOCCO plan.

Our team of local customer service experts is available to help you Monday through Friday from 7:30 a.m. to 5:30 p.m. Pacific Time.

Medical/ Behavioral Health

503-765-3521 or
888-788-9821 (toll-free)
Fax: 503-948-5577

Pharmacy

503-265-2939 or
888-474-8539 (toll-free)
Fax: 503-670-8349

Advantage Dental

www.advantagedental.com
1-866-268-9631
TTY: 711
Hours: Monday through Thursday 8:00 a.m. to 6:00 p.m., Friday 8:00 a.m. to 5:00 p.m.
Counties served: Gilliam, Grant, Harney, Lake, Malheur, Morrow, Sherman, Umatilla, Union, and Wheeler

ODS Community Dental

odscommunitydental.com
1-800-342-0526
TTY: 711
Hours: Monday through Friday 7:30 a.m. to 5:30 p.m.
Counties served: Baker, Grant, Malheur, Umatilla, Union, Wallowa, and Wheeler

EOCCO Mailing Addresses

Medical Claims

PO Box 40384
Portland, OR 97240

Pharmacy Claims

PO Box 3625
Portland, OR 97208

Behavioral Health Claims

For mental health claims with dates of service prior to 12/31/2019:
PO Box 5308
Salem, OR 97304

For all claims (including mental health and SUD) with dates of service 1/1/2020 and after:
PO Box 40384
Portland, OR 97240

Complaints and Appeals

Eastern Oregon Coordinated Care Organization
Attn: Appeal Unit
601 SW Second Ave.
Portland, OR 97204