General resources

General resources

Paper versions of EOCCO resources are available to members, free of cost and within 5 days. Call EOCCO Customer Service at 888-788-9821 to make a request.

EOCCO Member Handbook

Your EOCCO Member Handbook gives you important information about your plan. Please see your Member Handbook or contact us if you have any questions.

To listen to audio files of the Member Handbook in English, please download this zip file and select the page you’d like to hear.

EOCCO member ID card


As a member of EOCCO, you will receive an EOCCO ID card. This card identifies you as an EOCCO member and has other important information on it. It tells you what to do in an emergency and lists EOCCO Customer Service phone numbers. Please show your EOCCO member ID card when you see your doctor or pharmacy.

Change your PCP

Use this form to change your primary care provider (PCP).

Oregon Eligibility (ONE) Applicant Portal

Visit OregONEligibility to apply for the Oregon Health Plan (OHP), renew coverage or report any household changes.

Useful links:




EOCCO classes can help members learn how to manage their medical and behavioral health conditions.

FREE Online Pain School for EOCCO Members

This class is intended to help individuals better understand chronic pain, increase confidence in dealing with pain, and provide a range of options to consider for treatment.

The program is full of useful tips, techniques and resources to get you moving down the path toward feeling more in control and hopeful despite living with pain. Each session lasts one hour and includes downloadable documents that will be completed in class throughout the four-week program.

EOCCO Pain School flyer


2020 Class Dates
May 5, 12, 19 & 26
June 9, 16, 23 & 30
September 8, 15, 22 & 29
October 6, 13, 20 & 27
November 3, 10, 17 & 24

2021 Class Dates
January 5, 12, 19 & 26

Other formats

You can also get any form, flyer or document from us in a different format. You can ask for another language, large print, a computer disk, audio tape, spoken presentation or Braille.

Please call EOCCO Customer Service at 1-888-788-9821. TTY users, please call 711. The office is open Monday through Friday, 7:30 a.m. to 5:30 p.m. PST. You also can visit us online at


Customer Service: 888-788-9821 (TTY users: 711)
Hours: Monday through Friday, 7:30 a.m. to 5:30 p.m. PST

EOCCO members should have their member ID number ready for quicker help.

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