Nondiscrimination notice

We follow state and federal civil rights laws. We cannot treat people unfairly in any of our services or programs because of a person’s age, color, disability, gender identity, marital status, national origin, race, religion, sex or sexual orientation.

Everyone has the right to know about our programs and services. All members have a right to use our programs and services. We give free help when you need it. Some examples of free help we can give are:

Sign language interpreters
Spoken language interpreters for other languages
Written material in other languages
Braille
Large print
Audio and other formats

If you need any of the above, please call EOCCO Customer Service at:
888-788-9821 (TDD/TTY 711)

If you think we did not offer these services or discriminated, you can file a written complaint. Please mail or fax it to:
EOCCO
Attention: Appeal Unit
601 SW Second Ave.
Portland, OR 97204
Fax: 503-412-4003

Nick Gross coordinates our nondiscrimination work:
Nick Gross
Chief Compliance Office
601 SW Second Ave.
Portland, OR 97204
503-952-5033
compliance@eocco.com

If you need help filing a complaint, please call Customer Service.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights at http://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone:

U.S. Department of Health
and Human Services
200 Independence Ave. SW, Room 509F
HHH Building, Washington, DC 20201
800-368-1019, 800-537-7697 (TDD)

You can get Office for Civil Rights complaint forms at http://hhs.gov/ocr/office/file/index.html.

ATENCION: Si habla espanol, hay disponibles servicios de ayuda con el idioma sin costo alguno para usted. Llame al 1-877-605-3229 (TTY: 711).
注意：如果您說中文，可得到免費語言幫助服務。請致電1-877-605-3229（聾啞人專用：711）
CHU Y: Nếu bạn noi tiếng Việt, co dịch vụ hổ trợ ngon ngữ miễn phi cho bạn. Gọi 1-877-605-3229 (TTY: 711)
주의: 한국어로 무료 언어 지원 서비스를 이용하시려면 다음 연락처로 연락해주시기 바랍니다. 전화 1-877-605-3229 (TTY: 711)
PAUNAWA: Kung nagsasalita ka ng Tagalog, ang mga serbisyong tulong sa wika, ay walang bayad, at magagamit mo. Tumawag sa numerong 1-877-605-3229 (TTY: 711)
ВНИМАНИЕ! Если Вы говорите по-русски, воспользуйтесь бесплатной языковой поддержкой. Позвоните по тел. 1-877-605-3229 (текстовый телефон: 711).
تنبيه: إذا كنت تتحدث العربية، فهناك خدمات
مساعدة لغوية متاحة لك مجانًا. اتصل برقم
( 1-877-605-3229 )الهاتف النصي: 711
ATANSYON: Si ou pale Kreyol Ayisyen, nou ofri sevis gratis pou ede w nan lang ou pale a. Rele nan 1-877-605-3229 (moun ki itilize sistem TTY rele : 711)
ATTENTION : si vous etes locuteurs francophones, le service d’assistance linguistique gratuit est disponible. Appelez au 1-877-605-3229 (TTY : 711)
UWAGA: Dla osob mowiących po polsku dostępna jest bezpłatna pomoc językowa. Zadzwoń: 1-877-605-3229 (obsługa TTY: 711)
ATENCAO: Caso fale portugues, estao disponiveis servicos gratuitos
de ajuda linguistica. Telefone para 1-877-605-3229 (TERMINAL: 711)
ATTENZIONE: Se parla italiano, sono disponibili per lei servizi gratuiti di assistenza linguistica. Chiamare il numero 1-877-605-3229 (TTY: 711)
注意：日本語をご希望の方には、日本語サービスを無料で提供しております。1-877-605-3229（TTY、テレタイプライターをご利用の方は711）までお電話ください。
Achtung: Falls Sie Deutsch sprechen, stehen Ihnen kostenlos
Sprachassistenzdienste zur Verfugung. Rufen sie 1-877-605-3229 (TTY: 711)
توجه: در صورتی که به فارسی صحبت می کنید، خدمات
ترجمه به صورت رایگان برای شما موجود است. با
تماس بگیرید. (TTY: 711) 1-877-605-3229