Nondiscrimination notice

We follow state and federal civil rights laws. We cannot treat people (including members or potential members) unfairly in any of our services or programs because of a person’s age, color, disability, gender identity, marital status, national origin, race, religion, sex,  sexual orientation or health status.

Everyone has the right to know about our programs and services. All members have a right to use our programs and services. We give free help when you need it. Some examples of free help we can give are:

• Sign language interpreters
• Spoken language interpreters for other languages
• Written material in other languages
• Braille
• Large print
• Audio and other formats

If you need any of the above, please call EOCCO Customer Service at:
888-788-9821 (TDD/TTY 711)

If you think we did not offer these services or treated you unfairly, you can file a written complaint. Please mail or fax it to:
EOCCO
Attention: Appeal Unit
601 SW Second Ave.
Portland, OR 97204
Fax: 503-412-4003

Nick Gross coordinates our nondiscrimination work:
Nick Gross
Chief Compliance Office
601 SW Second Ave.
Portland, OR 97204
503-952-5033
compliance@eocco.com

If you need help filing a complaint, please call Customer Service.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights by mail, phone, email or online:

Office for Civil Rights
200 Independence Ave. SW
Room 509F, HHH Bldg.
Washington, DC 20201
(800) 368-1019, (800) 537-7697 (TDD)
OCRComplaint@hhs.gov
Online form: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf 

You can also file a complaint with the Oregon Bureau of Labor and Industries (BOLI) or the Oregon Health Authority:

Oregon Bureau of Labor and Industries
800 NE Oregon St., Suite 1045
Portland, Oregon 97232
971-673-0764
crdemail@boli.state.or.us

Oregon Health Authority
(OHA) Civil Rights
www.oregon.gov/OHA/OEI
Attn: Office of Equity and Inclusion Division
421 SW Oak Street, Suite 750
Portland, OR 97204
844-882-7889 (TTY 711)
OHA.PublicCivilRights@odhsoha.oregon.gov

You can get this document in other languages, large print, Braille or a format you prefer. You can also ask for an interpreter. This help is free. Call 1-888-788-9821 or TTY 711. We accept relay calls.

Usted puede obtener este documento en otro idioma, letra grande, Braille u otro formato que prefiera. También puede solicitar un intérprete. Esta ayuda es gratuita. Llame al
1-888-788-9821 o TTY 711. Aceptamos llamadas retransmitidas.