Nondiscrimination notice

We follow state and federal civil rights laws. We cannot treat people unfairly in any of our services or programs because of a person’s age, color, disability, gender identity, marital status, national origin, race, religion, sex or sexual orientation.

Everyone has the right to know about our programs and services. All members have a right to use our programs and services. We give free help when you need it. Some examples of free help we can give are:

• Sign language interpreters
• Spoken language interpreters for other languages
• Written material in other languages
• Braille
• Large print
• Audio and other formats

If you need any of the above, please call EOCCO Customer Service at:
888-788-9821 (TDD/TTY 711)

If you think we did not offer these services or treated you unfairly, you can file a written complaint. Please mail or fax it to:
EOCCO
Attention: Appeal Unit
601 SW Second Ave.
Portland, OR 97204
Fax: 503-412-4003

Nick Gross coordinates our nondiscrimination work:
Nick Gross
Chief Compliance Office
601 SW Second Ave.
Portland, OR 97204
503-952-5033
compliance@eocco.com

If you need help filing a complaint, please call Customer Service.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights at http://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone:

U.S. Department of Health
and Human Services
200 Independence Ave. SW, Room 509F
HHH Building, Washington, DC 20201
800-368-1019, 800-537-7697 (TDD)

You can get Office for Civil Rights complaint forms at http://hhs.gov/ocr/office/file/index.html.