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Important Notices

OHP is making Medicaid eligibility changes. Learn more about Medicaid eligibility changes.

Learn how to stay safe during extreme heat conditions & where to find a cooling shelter

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Welcome, EOCCO members!

The EOCCO is here to ensure Oregon Health Plan (OHP) members living in Eastern Oregon have access to affordable, high-quality care to help them to better health and wellness.

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Health Related Social Needs (HRSN) - Climate Devices

Beginning on March 1, 2024, EOCCO members facing some specific life transitions may be able to get devices that help with healthy living environments. Devices may include air conditioners, heaters, air filtration devices, mini refrigeration units for storing medications and portable power supplies to operate medical equipment.

If you are a part of one of the groups below you may be able to get one or more of these devices:

  • Adult or youth released from incarceration in the past 12 months
  • Adult or youth discharged from Institutions for Mental Disease (IMDs) in the past 12 months
  • Individual who is currently or who has previously been in the Oregon child welfare system
  • Individual transitioning from Medicaid-only to dual eligibility (Medicaid and Medicare) status within the next three months or past nine months
  • Individual who is homeless or at-risk of becoming homeless
In order to request a device at no cost, you or your representative can click on the button below to fill out the form. Once you submit, you will get a confirmation message. You will then get an email with a request number once we start working on your request. We will send you an email update and send out a letter in the mail once a decision has been made, letting you know if your request was approved or denied. 

Before you start filling out the form, please make sure you have:

  • Your Medicaid member ID (you can find this on the front of your EOCCO/OHP ID card)
  • The address for where we should ship/mail the requested devices.
Submit HRSN Climate Device Request


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Extreme heat resources

There are several extreme heat resources available to use and share, including: Cooling centers.

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Your voice matters! Share your thoughts with us and help us shape the future of our community health

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These resources can help you get the most out of your health benefits:


Customer Service: 888-788-9821 (TTY users: 711)
Pharmacy Customer Service 888-474-8539
Hours: Monday through Friday, 7:30 a.m. to 5:30 p.m. PST

EOCCO members should have their member ID number ready for quicker help.

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