EOCCO August Provider Newsletter
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EOCCO August Provider Newsletter

EOCCO Clinics & Staff,

Welcome to the August issue of the EOCCO Monthly Newsletter. Below is a preview of the articles you will find in this month’s issue:

  • Umatilla County Behavioral Health Transition
  • Emergency Outcome Tracking (EOT) COVID-19 Metric
  • COVID-19 Public Health Recommendations
  • Get Vaccinated Oregon
  • Upcoming Events & Trainings
  • Comprehensive Behavioral Health Plan
  • Language Access Report due 9/22
  • 2021 EOCCO Clinician and Staff Summit
  • Fall Clinic Visits
  • Save the Date! EOCCO's Annual Workshop

Please let us know if you have any questions, concerns or recommendations. We would love to hear from you!

Please contact: Kelly Watanabe at kelly.watanabe@eocco.com

Thank you,
Your EOCCO Team

Umatilla County Behavioral Health Transition

Umatilla County has moved its substance use treatment to a new provider. Effective September 1st, 2021, Community Counseling Solutions (CCS) will start providing SUD treatment to EOCCO members at the same locations. The same providers members know and trust will be providing care and services at CCS.

EOCCO is taking steps to ensure this is a smooth transition for members. First, all EOCCO members in Umatilla County have received a letter notifying them of the upcoming transition in services. CCS has also conducted outreach to members receiving SUD services and provide them more information.

If members have questions about this letter or overall topic, please direct them to contact EOCCO Customer Service toll-free at 888-788-9821. (TTY users, please dial 711.)

Locations and phone numbers for SUD services will remain the same in Umatilla County. For member questions, call the Clinical Supervisor (location and contact information below). For providers who have questions, please contact Jeanne McCarty, EOCCO Behavioral Health Director, at 541-298-2101 or email jmccarty@gobhi.org.

SUD service locations:

PENDLETON (Main Office)
211 SW 1st
Pendleton, OR 97801
Phone: 541-278-6330
Fax: 541-278-5419

435 E Newport
Hermiston, OR 97838

707 E. Broadway
Milton-Freewater, OR 97862

Emergency Outcome Tracking (EOT) COVID-19 Metric

The Oregon Health Authority has implemented a mid-year Emergency Outcome Tracking (EOT) measure to incentivize increased COVID-19 vaccination rates at the CCO level. This metric sets aside a portion of the 2021 quality pool funds (approximately $2 million for EOCCO) if we meet our age-specific improvement targets. EOCCO’s improvement targets are 47.7% for members ages 16+ and 42.0% for members ages 12-15. Each CCO has until 12/31/2021 to meet these goals. In order to receive 90% of the EOT funds CCOs must reach their improvement target for the 16+ population as a whole and for all seven race/ethnicity groups within the CCO. CCOs can receive the remaining 10% of EOT funding by reaching a 42% vaccination rate for members ages 12-15, regardless of race/ethnicity group rates.

Though we will not be holding clinics directly accountable for meeting the 47.7% vaccination target, EOCCO’s performance on this measure will impact the amount of quality funds we are able to distribute to our communities next year. The EOCCO team will continue to make every effort to get our members vaccinated, both for this measure and to support the overall health of our communities. We are actively developing member and clinic-facing interventions to address vaccine hesitancy, vaccine access, and health equity concerns. We welcome your suggestions and feedback as we work to boost the COVID-19 vaccination rates of our EOCCO members.

COVID-19 Public Health Recommendations

The Oregon Health Authority recently published a guidance document for Clinical Care and Healthcare Infection Prevention and Control. This comprehensive guide includes recommendations for clinical management and treatment, work restriction and home quarantine, and resources for specialized healthcare providers and settings.

For more information and guidance from the OHA, please visit their COVID-19 Healthcare Partner Resources page.

Get Vaccinated Oregon

Get Vaccinated Oregon (GVO) is a notification tool and vaccine locator map. Individuals looking for the COVID-19 vaccine can connect with providers across the state of Oregon.

Providers can enter vaccine events after they have received allocations. There is an option to publish the event to the map or providers can also notify individuals by pushing event notifications. The event can easily be removed once the event is full, has ended, or providers do not want the event on the map any longer.

To get your information posted to the GVO tool take the following steps:

Upcoming Events & Trainings

Monoclonal Antibody Therapy Webinar

Join Oregon Health Authority (OHA) senior medical advisors to learn how you can use monoclonal antibody treatment in your practice, as well as answer your questions.

Thursday, August 26, 2021 at 12pm PDT

View the flyer or Register Here

Community Health Worker Billing Training

EOCCO staff will provide an overview of CHW billing processes. There will be an opportunity for attendees to ask questions regarding billing.

Monday, September 13, 12pm-1pm PDT

Click here to register or contact kathryn.hart@modahealth.com.

Addressing the increasing prevalence of unhealthy alcohol (SBIRT) and opioid use: New clinic recruitment phase open

This collaborative project can provide primary care clinics with 15 months of tailored support to implement changes to address unhealthy alcohol use at no-cost to the participating clinics.

See the event flyer or contact ANTECEDENT@ohsu.edu for more information.

Hepatitis C Community of Practice ECHO

Clinicians and their teams are invited to a 16-session Hepatitis C Community of Practice ECHO series that will help build or improve systems of care that effectively treat hepatitis C in the primary care setting.

Alternating Thursdays, from 12-1p.m.PDT, September 23, 2021 - May 12, 2022

Click here for more details or contact oen@ohsu.edu with any questions.

Whole Person Care for Youth in Foster Care ECHO

Primary care clinicians and teams are invited to participate in the Whole Person Care for Children and Youth in Foster Care ECHO program, sponsored by the Oregon ECHO Network. ECHO is a tele-mentoring program that uses videoconferencing technology to combine brief expert presentations with interactive and practical case presentations from participants.

Sessions for this cohort will occur via videoconference on 2nd and 4th Thursdays from 7:30 a.m. – 8:30 a.m. PDT, beginning September 9, 2021 and ending March 24, 2022.

Click here to register. Please contact oen@ohsu.edu with any questions.

Certificación de Mentores en Recuperación

A Certified Recovery Mentor training in Spanish will be held from September 27, 2021 - October 1, 2021. Please see attached 9no CRM-Entrenamiento Templefor more information.

Comprehensive Behavioral Health Plan (CBHP)

EOCCO is pleased to announce the release of the Comprehensive Behavioral Health Plan (CBHP). The plan builds upon extensive efforts in data gathering, planning, and collaboration among EOCCO and community partners. The CBHP will help guide the provision of behavioral health services region-wide.

Please click here to read the full report.

Language Access Report due 9/22

The Q2 2021 Language Access Report will be due to EOCCO by 9/22.This report should include data on any patient visits that required the use of interpreter services (provided by a contracted vendor or in-house staff member). The reporting template will be sent out during the week of 8/23 along with an updated FAQ guide.Please reach out to eoccometrics@modahealth.com with any questions.

2021 EOCCO Clinician and Staff Summit

Registration is now open for the 9th Annual EOCCO Summit. The Summit will be held virtually Wednesday, September 15th and Thursday, September 16th from 9am – 1pm PDT.Sessions include 2020-2021 Quality Measure Update, Native Culture Health Care, Behavioral Health Integration, Vaccine Hesitancy, Traditional Health Worker (THW) Panel, Rural Health Care Policy, and more. Participants have the opportunity to earn up to 7.5 CME credits for attending.To view the Summit agenda or register for the event visit EOCCO Provider News website.

Fall Clinic Visits

The EOCCO Quality Improvement team has begun scheduling fall clinic visits with primary care clinics participating in the incentive measure program.Visits provide an opportunity for clinics to examine current performance, review measure specifications, receive one-on-one technical assistance, and discuss end-of-year reporting strategies. Clinic visits are typically held in person unless otherwise requested. To learn more or request a visit contact eoccometrics@modahealth.com.

Save the Date!
2021 EOCCO's Annual Workshop

Save the date for our upcoming annual virtual workshop.

Some may notice we removed the term "provider" from our workshop as this was causing confusion since our workshops are geared towards office staff and not technically providers.

September 28th - Webinars

9:00 AM - 11:00 AM

September 29th - Webinars

1:00 PM - 3:00 PM

September 30th - Webinars

9:00 AM - 11:00 AM

October 5th - Webinars

1:00 PM - 3:00 PM

October 6th - Webinars

9:00 AM - 11:00 AM

October 7th - Webinars

1:00 PM - 3:00 PM

Topics include: Prioritized List of Covered Services, Referrals and Authorizations, Incentive Measures, Behavioral Health, Claims, Compliance, EOCCO programs, Summit Health Medicare Advantage and more!

Registration and more information to come shortly!