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Alert

Updated: Feb. 26, 2024 4 pm PST

Change Healthcare, a national claims processing clearinghouse has issued a statement indicating they are experiencing a cyber security issue. They are offline and service is disrupted.  

If you use the Change Healthcare claims clearinghouse, your ability to submit claims and our ability to receive these claims is currently impacted. At this time, we are asking you do not submit paper claims, as they take longer to process. We understand this Change Healthcare security issue impacts both our business operations, and as we get more information from Change Healthcare, we will update our response to best support you and our members.  

Important Notices

2024 Health Related Social Needs- Community Capacity Building Funds Application are available.

OHP is making Medicaid eligibility changes. Learn more about Medicaid eligibility changes.

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As a valued provider partner of the EOCCO, we thank you for delivering affordable, high-quality care to our members living in Eastern Oregon.

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We are committed to providing our members with the best care available, and we want to help you in any way we can. Our provider pages include many useful tools and resources to help you in ensuring efficiency and making coordinated care a success.

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Welcome to the November 2023 issue of the EOCCO monthly newsletter.

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We will spend this time covering topics such as Member Eligibility and Plan Types, Prioritized List of Covered Services, Referral & Authorizations, Claims, Incentive Measures, Behavioral Health, Compliance & any future updates to our program.

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Referrals & authorizations

Learn which services need prior authorizations, which services are not covered, and which are not medically necessary.



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Become an EOCCO provider

Want to join the EOCCO panel? Learn how to contract with the State of Oregon to provide services to Medicaid members.

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Questions?

Customer Service: 888-788-9821 (TTY users: 711)
Pharmacy Customer Service 888-474-8539
Hours: Monday through Friday, 7:30 a.m. to 5:30 p.m. PST

EOCCO members should have their member ID number ready for quicker help.

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