Health-related social needs (HRSN)
What is HRSN?
Health-related social needs (HRSN) are benefits meant to assist EOCCO members in navigating challenging weather conditions, major life transitions that may impact their ability to secure a safe place to live, and the affordability of quality food. Some EOCCO members may be able to get the following services:
Climate-related help: devices like air conditioners or space heaters if the weather or wildfires affect their health
Housing help: support with rent, utility bills and more
Nutrition help: access to healthy food by delivery or voucher or education on how food supports their health
Who can get these benefits
A member may qualify for one or more HRSN benefits if they:
- Are an EOCCO member with Oregon Health Plan (OHP) medical coverage under a CCOA or CCOB plan
- Basic Health Plan (BHP) and OHP Bridge members do not qualify
- Are a part of one of these groups:
- Recently got out of jail or prison
- Is or was involved in the child welfare system
- Moving to have both Medicaid and Medicare coverage
- At risk of losing housing or becoming homeless
- Young adults with special healthcare needs (YSHCN)
- Received care in Oregon State Hospital or other Substance Use Disorder (SUD) residential treatment or withdrawal management program in the last 12 months
Members may also qualify if they:
- Are having trouble meeting basic needs
- Have a medical or mental health condition that affects their daily life
- Have a low income (less than 30% of the average income in their area)
- Are under age six or over age 65
- Are pregnant or recently gave birth in the last year
- Live in an RV
- Were recently hospitalized or go to the ER often
Note: each benefit has different requirements, so visit each benefits page to learn if the member might qualify.
Explore HRSN benefits
Choose the type of help the member may need to learn more.
Climate support
If the member has health risks made worse by extreme heat, cold or wildfires, EOCCO can help the member get devices like air conditioners, heaters, and more.
Learn more about HRSN climate benefits
Housing support
If the member is having trouble keeping their housing or need help staying safe at home, EOCCO may help the member with rent, utilities, home repairs and more.
Learn more about HRSN housing benefits
Nutrition support
If the member can’t easily prepare meals or need support with healthy eating, EOCCO may be able to offer medically tailored meal delivery, nutrition education, and more.
Learn more about HRSN nutrition benefits
Outreach and engagement services
Outreach and engagement support includes materials and services to help people find necessary resources, including HRSN services and other medical and nonmedical benefits. If a member wants to be connected to an EOCCO HRSN Service Provider to receive help with submitting their official HRSN request, gather necessary documentation for their request, or get connected to other resources, they can do the following to request to be connected:
- Request to be connected to a service provider for help using the online request form:
- Visit the HRSN online request form
- Select “connect with a service provider for help”
- Use the HRSN Service Provider Directory to identify an Outreach and Engagement provider in their area
- Contact the provider directly via email or phone call
Requesting HRSN services and referrals
If you are not a contracted HRSN Service Provider in EOCCO’s network, you can still help members apply! You can fill out their request using the link to the online request form below. If you want to learn more about each benefit, such as required documentation needed to apply, please click the links in the Explore HRSN Benefits section above.
Visit the HRSN online request form
Additional resources
If you want to know more about health-related social needs, you can check these websites:
- OHA: 2022-2027 Medicaid 1115 Demonstration Waiver
- OHA: Report Changes to the Oregon Health Plan
- OHA: Outreach and Engagement Fact Sheet
- OHA: Climate Resources Fact Sheet
- EOCCO 2026 Provider Manual
- EOCCO 2026 Member Handbook - English
- EOCCO 2026 Member Handbook - Spanish
- EOCCO Member HRSN Webpage
- Community Capacity Building Funding Grants
