EOCCO Clinics and Staff,
Welcome to the July 2025 issue of the EOCCO monthly provider newsletter. Below is a preview of the articles you will find in this month’s newsletter:
News from EOCCO:
- Register today for the 13th annual EOCCO Summit
- EOCCO 2025 Quality Improvement (QI) team office hours
- Reminder: Mail-order and in-network pharmacy options for EOCCO members
From our partners:
- New resource webinar: Colorectal Cancer (CRC) Screening in Rural Communities Best Practices Guidebook
- New OHA-Certified/Qualified Health Care Interpreter (HCI) Registry file posted
- Health Care Interpreter (HCI) Scheduling Portal community listening session
- Foundations of Trauma Informed Care training series
Please let us know if you have any questions, concerns or recommendations. We would love to hear from you!
Email us at: eoccoproviderinquiry@modahealth.com
Thank you,
Your EOCCO Team
Register today for the 13th annual EOCCO Summit
The 13th Annual EOCCO Summit brings together clinicians, office staff, traditional health workers, case managers, community-based organizations and all others serving EOCCO members. Topics include current trends in medicine, evolving best practices, community collaborations and more.
This free event will be held in person on Thursday, Sept. 18, 2025, from 8:30 a.m. – 4 p.m. at the Wildhorse Resort and Casino in Pendleton, Oregon. There will not be a virtual option.
Space is limited. Register for the EOCCO Summit today. For more information, please contact EOCCOSummitEvents@modahealth.com.
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of St. Charles Health System and Moda Health. St. Charles Health System is accredited by the ACCME to provide continuing medical education for physicians.
St. Charles Health System designates this live activity for a maximum of 4.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
EOCCO 2025 Quality Improvement (QI) team office hours
EOCCO’s QI team is hosting a series of virtual office hours for clinical partners during 2025!
While each office hour session will be loosely focused on a CCO incentive measure or reporting requirement, this is an open space for partners to come peer-share and ask questions about any topics in the quality improvement realm.
- Date and time: 2nd Tuesday of every month, from 11:00 a.m. – 12:00 p.m. PST
Register for EOCCO's QI office hours
Reminder: Mail-order and in-network pharmacy options for EOCCO members
We’d like to remind providers about helpful pharmacy resources available to EOCCO members, particularly those who may have limited access to local pharmacies or prefer the convenience of home delivery.
Mail-Order Pharmacy Services
EOCCO members have access to mail-order pharmacy services through Costco and Postal Prescription Services (PPS). These services allow members to have their medications delivered directly to their homes — an especially useful option for members in rural areas or those with transportation challenges.
To learn more or get enrolled, members can contact EOCCO Pharmacy Customer Service at 888-474-8539 (TTY/Oregon Relay 711). Additional details can also be found in the EOCCO Member Handbook on page 84.
Finding an In-Network Pharmacy
Members who are traveling or needing assistance finding pharmacies can search for in-network pharmacies using the Navitus Member Portal. This tool helps ensure that prescriptions are filled at participating pharmacies, avoiding unexpected costs or delays.
We encourage providers to share these options with members who may benefit from mail-order convenience or need support filling prescriptions while away from home.
New resource webinar: Colorectal Cancer (CRC) Screening in Rural Communities Best Practices Guidebook
Register to join the American Cancer Society (ACS) National Colorectal Cancer Roundtable (NCCRT) for a webinar on Monday, July 28, 2025, to learn more about this upcoming resource and receive an overview of recent data and statistics that illustrate the burden of CRC in rural areas, an outline of the five recommended steps to increase CRC screening rates in rural communities, and a deep dive into best practices and lessons learned from two of our five exemplary case study site interviewees.
When: Monday, July 28, 2025, 12 – 1 p.m. PST
Register for this important webinar
New OHA-certified Health Care Interpreter Registry file posted
The June 2025 Oregon Health Authority Health Care Interpreter (HCI) Registry file has been posted to the EOCCO Incentive Measure webpage under “Meaningful Language Access”. This file contains a list of all active OHA Certified or Qualified Health Care Interpreters in the state of Oregon. Files can be downloaded for your reference and records.
You can also search for OHA Certified or Qualified Health Care Interpreter’s on the Health Care Interpreter Registry webpage.
Health Care Interpreter Scheduling Portal community listening session
The Oregon Health Authority (OHA) is developing a new statewide Health Care Interpreter (HCI) Scheduling Portal to help providers and CCOs schedule Oregon-credentialed interpreters for Oregon Health Plan (OHP) members with limited English proficiency or who are Deaf or hard of hearing.
To ensure this tool meets your needs, we are hosting a community input session in Umatilla County on July 28, 2025. If you are interested in learning more and/or providing your feedback, please read the details below and register for the event.
Umatilla County Event Details:
Date: Monday, July 28, 2025
Time: 2 – 4 p.m.
Location: 950 SE Columbia Dr. Hermiston, OR 97838 (Henrietta Maxwell Conference Room)
Intended Audience: Provider clinic staff (not interpreters)
Purpose:
- Share your experiences coordinating interpreter services
- Provide feedback on scheduling and payment needs
- Help shape the features of the new portal
Who should attend:
- Scheduling staff
- Front desk leads
- Clinic managers
- Language access coordinators
- Anyone supporting interpreter services (including specialist, FQHCs, vision and outpatient providers)
Register today to reserve your seat. To learn more about the HCI Scheduling Portal Project, visit: OHA's Health Care Interpreter Scheduling Portal website.
If you have questions about this event, please reach out to sean.snyder@oha.oregon.gov
Foundations of Trauma Informed Care training series
Get ready to deepen your understanding of trauma informed care with Trauma Informed Oregon’s Foundations of Trauma Informed Care training series! Whether you're new to the field or looking to strengthen your practice, this live, interactive training is designed to equip you with essential knowledge and tools to create safer, more supportive environments for all.
What to Expect:
- A comprehensive introduction to trauma informed care principles and practices
- Four engaging, online sessions (2 hours each)
- Opportunities to connect, reflect, and grow with peers across sectors
Upcoming Training Series:
- Sept. 2025: 9, 11, 16, 18
- Jan. 2026: 13, 15, 20, 22
- March 2026: 10, 12, 17, 19
- June 2026: 9, 11, 16, 18
Participants must attend all four sessions in a series to complete the training. For more information, please check out the event calendar or visit the Trauma Informed Oregon website.
Questions?
Questions related to incentive measures, health equity, traditional health workers, SDoH, and HIT - Please email EOCCOMetrics@modahealth.com
Questions related to claims and payment information - Please email EOCCOProviderInquiry@modahealth.com
Need to verify if your provider or group NPI is active? Please use OHA’s verification tool
Need to register your practitioner, group or facility? You can find forms on EOCCO.com/Providers/becomeaprovider
If you would like to be added or removed from the email list, please let us know at finn.gornick@modahealth.com
