Learn which services need prior authorizations, which services are not covered, and which are not medically necessary.
The following tools are EOCCO’s referral and authorization guidelines and instructions. They can help you understand prior authorization request requirements and other medical services that do not require authorization.
Customer Service: 888-788-9821 (TTY users: 711)
Hours: Monday through Friday, 7:30 a.m. to 5:30 p.m. PST
EOCCO members should have their member ID number ready for quicker help.See more options