HRSN nutrition services

Medically Tailored Meals (MTM)

Get healthy meals that are tailored to the member’s health condition delivered to their home, based on their medical needs. These meals are created by a registered dietitian and made to support their health conditions.

Examples of medically tailored meals:

• Diabetes-friendly
• Heart-friendly
• Gluten-free
• High protein
• Lower sodium
• Vegetarian
• Kidney-friend (renal)
• Pureed meals

Members may qualify for up to three meals a day for six months.

Members are not eligible if:

• The member lives in a place that already provides 3 meals per day
• The member is currently receiving the Fruit and Vegetable or Pantry Stocking benefit
• The member does not have access to a working refrigerator
• Members can request a mini-refrigerator through the climate benefit

Nutrition education

Learn more about how food affects the member’s health through one-on-one or group sessions. Members may qualify for up to three hours per week.

Not included if the member:

• Already receive Medical Nutrition Therapy (MNT) through their regular health benefits

Fruit and vegetables (starting July 1, 2026)

A grocery card to shop for fruits and vegetables at their local grocery store or fruit and vegetable boxes sent to the member weekly.

Examples of fruits and vegetables available:

• Fresh fruit or vegetables
• Canned or packaged fruits such as applesauce
• Frozen or dried fruits without added sugars
• Fresh herbs

Members may qualify for up to 24 weeks of a fruit and vegetable grocery card or box delivery.

Note: Once a member selects their delivery option (card or box) they cannot change it.

Members are not eligible if:

• The member lives in a place that already provides food
• The member is currently receiving the Medically Tailored Meals or Pantry Stocking benefit

Pantry stocking (starting July 1, 2026)

A grocery card to shop at their local grocery store or pantry stocking boxes sent to the member weekly.

Examples of foods available:

• Fruits and vegetables
• Meat, poultry, fish, and other proteins
• Legumes
• Dairy products
• Breads and cereals
• Cooking oils, spices, and herbs
• Snack foods and non-alcoholic beverages
• Seeds and plants that produce food for the household

Members may qualify for up to 24 weeks of a pantry stocking grocery card or box delivery.

Note: Once a member selects their delivery option (card or box) they cannot change it.

Members are not eligible if:

• The member lives in a place that already provides food
• The member is currently receiving the Fruit and Vegetable or Medically Tailored Meals benefit

A member may qualify if they:

• Are an EOCCO member with Oregon Health Plan (OHP) medical coverage under a CCOA or CCOB plan
• Have trouble making their own meals or getting enough food to eat (low or very low food security)
• Meet at least one of these life situations:
• They will be starting Medicare and OHP in the next three months
• They just joined Medicare and OHP in the last nine months
• They may lose their housing soon or spend most of their income on rent
• They got care at Oregon State Hospital or a large treatment center in the last year
• They were released from jail or prison in the last year
• They’ve been in foster care or the child welfare system in Oregon in the last year
• They are a young adult with special healthcare needs

Service-specific eligibility

• Medically Tailored Meals
• Live somewhere that doesn’t provide meals
• Have access to refrigerator
• Have a registered dietitian assessment showing the need
• Have a qualifying health condition for which medically tailored meals are appropriate
v
• Nutrition Education
• Cannot receive this through their medical benefit
• Have at least one of the qualifying health conditions
• Complex physical health condition
• Complex behavioral condition
• Developmental or intellectual disability
• Difficulty with self-care and daily activities
• Experience of abuse or neglect
• Age 65 or older
• Under the age of 6
• Pregnant or gave birth in the last 12 months
• Use emergency room or crisis services often
• Fruits and vegetables
• Live somewhere that doesn’t provide meals
• Have a qualifying health condition:
• Complex physical health condition
• Complex behavioral condition
• Developmental or intellectual disability
• Difficulty with self-care and daily activities
• Experience of abuse or neglect
• Age 65 or older
• Under the age of 6
• Pregnant or gave birth in the last 12 months
• Use emergency room or crisis services often
• Pantry stocking
• Live somewhere that doesn’t provide meals
• Have a qualifying health condition:
• Currently pregnant
• 5 years old or younger
• Child or young adult aged 6-20 with one or more of the following health conditions:
• Complex physical health condition
• Complex behavioral health condition
• Developmental or intellectual disability
• Difficulty with self-care and daily activities
• Experience of abuse or neglect
• Use emergency room or crisis services often

The may still qualify if they are already getting WIC, SNAP or other nutrition assistance and they still have low or very low food security.

1. Make sure they qualify (check the list in the section above)
2. For medically tailored meals only: Help the member schedule a visit with their primary care provider (PCP) and encourage the member to ask for a referral to a registered dietitian
• If they already have an assessment from the last 30 days, they do not need to schedule a visit with their PCP to get an assessment.
• If their provider asks for a template to fill out for their assessment, they can print out and bring this blank form for the provider to fill out. [insert nutrition assessment form PDF]
3. For medically tailored meals only: Help the member schedule their visit with the registered dietician. You can also help the member request a copy of their assessment once it is completed.
4. Fill out the online (HRSN) request form.
5. EOCCO will review their request and let them know by email or mail if they are approved or denied.
6. If the member is approved, EOCCO will assign them to an HRSN service provider to begin providing them with their approved service.
7. If their HRSN request is denied by EOCCO, they will get a letter explaining why.

Requirements for Fruit and Vegetable, Pantry Stocking, and Medically Tailored meal box delivery:

• A home delivery address matching what is in OHP’s system.
• If you or the member are unsure, you or the member can:
• Call OHP customer service at 800-699-9075 (TTY 711)
• Visit the ONE Oregon Portal