HRSN housing benefits

If the member qualifies, EOCCO may help with:

Rent and future utilities (renters only)

• Past and/or future rent (up to six months)
• Future due utilities like water, gas, internet, garbage, internet and phone (up to six months total)
• Not included: Pet fees, parking, homeowner costs, renter’s insurance that is not billed by the member’s landlord or taxes paid by the member’s landlord.

Utility setup or past-due utility bills (renters only)

• Help setting up utilities
• Help paying utility bills that are past due (up to six months total)

Must be getting rent support through EOCCO to qualify

Storage fees (renters only)

• Help storing personal belongings (up to six months)

Must be getting rent support through EOCCO to qualify

Home modifications

• Small changes to make the member’s home safer
• Ramps
• Grab/grip bars
• Door and cabinet handles
• Lifetime limit: $7,500

Does not cover general repairs or upgrades, or anything the member’s landlord is responsible for

Home remediation

• Safe removal of health hazards
• Pest control
• Heavy housecleaning and yard safety fixes
• Installation of allergy-friendly curtains or blinds
• Lifetime limit: $5,025

Does not include regular housekeeping or cosmetic work

Hotel or motel stays (renters only)

• Temporary stay if the member’s home is unsafe during repairs or cleaning
• Up to three months (can be extended upon request)

Only for renters, and only if they are getting home modifications or remediation

Any amount of hotel or motel stay will take away from the amount of time the member is able to get covered for rent. If the member has already used all six months of their rent benefit, they are not eligible to get covered for this service.

Housing navigation and tenancy support (renters only)

• Get help budgeting, applying for other housing, understanding their lease or gathering paperwork
• The member can get paired with an HRSN housing provider for up to 18 months

If the member applies for another housing service, they will be automatically signed up for Tenancy Support too.

Note: Approval for this service does not include any payments for housing services.

A member may qualify if they:

• Are an EOCCO member with Oregon Health Plan (OHP) medical coverage under a CCOA or CCOB plan
• Are a renter or living in an RV and renting the space where they park their RV
• Homeowners only qualify for the home modification and home remediation benefits
• Are currently housed with a signed lease or rental agreement
• Earn less than 30% of the average income in their area as a household
• Are at risk of becoming homeless
• Have a clinical risk factor
• Meet at least one of these life situations:
• Starting Medicare and OHP in the next three months
• Just joined Medicare and OHP in the last nine months
• May lose their housing soon or spend most of their income on rent
• Got care at Oregon State Hospital or a large treatment center in the last year
• Released from jail or prison in the last year
• Been in foster care or the child welfare system in Oregon in the last year
• Are a young adult (ages 19-21) with special healthcare needs

1. Make sure they qualify (check the list in the section above)
2. Make sure that the member’s current physical address matches the address in OHP’s system. If you and/or the member are unsure, please call
• OHP customer service at 800-699-9075 (TTY 711)
• Or visit the ONE Oregon portal
3. Gather the documents the member needs:
• Two months’ proof of household income. (Note: Income means money the member or someone in the member’s household gets. It can come from the government, child support or a job)
• Types of income:
1. Award letters or paperwork for
1. Social Security
2. Temporary Assistance for Needy Families (TANF)
3. Social Security Disability Insurance (SSDI), and
4. Supplemental Security Income (SSI)
2. Paperwork for child support
3. Paystubs from a job
• If the member does not have any income or proof of the income they get from any of the types above, please have the member fill out this Income Attestation form
• A signed copy of the member’s lease agreement, rental agreement or Verification of Landlord/Tenant Relationship form
• A copy of the member’s ledger or past-due utility bills if they have any
• For home modifications or remediation only: A completed Scope of Work form
• If the member needs help filling one out they can either:
1. Request help through the online request form
• Go to the online HRSN request form
• Select “connect with a service provider for help”
2. Visit the HRSN provider directory
• Identify a housing provider who serves that member’s county
• Call or email that provider to request help with filling out a scope of work form.

Note: It is highly recommended that the member requests to get connected to a service provider for help with filling out this form.
Scope of Work – English
Scope of Work - Spanish

4. Fill out the EOCCO the online HRSN request form
5. Submit any supporting documents that were not attached to the original request:
• Fill out Additional Supporting Documentation form

OR

• Email documents to EOCCOHRSNRequests@modahealth.com
6. EOCCO will review the member’s request and let them know by email or mail if the member approved or denied.
7. If they are approved, EOCCO will assign them to an HRSN service provider in their area.
8. The HRSN service provider will contact the member to start delivering services.
9. If their HRSN request is denied by EOCCO, they will get a letter explaining why.