EOCCO Clinics and Staff,
Welcome to the August 2025 issue of the EOCCO monthly provider newsletter. Below is a preview of the articles you will find in this month’s newsletter:
News from EOCCO:
- Air conditioners for warm summer months (when to request via HRSN versus HRS)
- Register today for the 13th annual EOCCO Summit
- EOCCO well visit survey and gift card raffle
- 2025 incentive measure targets
From our partners:
- Foundations of Trauma Informed Care training series
- Free CHW training for rural hospitals, clinics and public health
- Navigating dementia: essential skills for care teams
- Age-friendly care: supporting older adults training
- Greater Oregon Behavioral Health, Inc. (GOBHI) accepting applications for funding opportunities
- New OHA-Certified/Qualified Health Care Interpreter (HCI) Registry file posted
Please let us know if you have any questions, concerns or recommendations. We would love to hear from you!
Email us at: eoccoproviderinquiry@modahealth.com
Thank you,
Your EOCCO Team
Air conditioners for warm summer months. When to request via HRSN versus HRS.
Summer is in full swing and each year EOCCO receives an incredibly high volume of requests for AC units once a heat wave has already hit. Similarly, EOCCO receives high volumes of air purifier requests when wildfires are already burning. This creates issues with our ability to review these requests in a timely manner as well as stores’ and distributors’ ability to fulfill them quickly, or at all.
EOCCO asks that if you have members who are in need whose household has not previously received an air conditioning unit or air purifier from EOCCO through HRSN or HRS/Flexible Services and expect to request one this summer that you submit these requests as soon as possible.
Please note: all climate devices (such as air conditioners and air purifiers/filters) must be considered through HRSN first. You may review the program and criteria here.
Please review every single request/member for HRSN first.
- If they appear to be eligible, submit your request here.
- If they do not fall into any of the covered populations, please include a note in your HRS/Flexible Services request that you have reviewed for HRSN coverage, and they are ineligible.
If you submit a request for an AC unit or air purifier/filter to HRS/Flexible Services and there is no indication that you have considered HRSN, it will be returned to you without review. Please share this information throughout your organization to ensure members are receiving the correct benefit consideration for climate devices.
Register today for the 13th annual EOCCO Summit
The 13th Annual EOCCO Summit brings together clinicians, office staff, traditional health workers, case managers, community-based organizations and all others serving EOCCO members. Topics include current trends in medicine, evolving best practices, community collaborations and more.
This free event will be held in person on Thursday, Sept. 18, 2025, from 8:30 a.m. – 4 p.m. at the Wildhorse Resort and Casino in Pendleton, Oregon. There will not be a virtual option.
Space is limited. Register for the EOCCO Summit today. For more information, please contact EOCCOSummitEvents@modahealth.com.
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of St. Charles Health System and Moda Health. St. Charles Health System is accredited by the ACCME to provide continuing medical education for physicians.
St. Charles Health System designates this live activity for a maximum of 4.5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
EOCCO well visit survey and gift card raffle
Annual well care visits are an important part of preventative care for children and young adults. EOCCO is seeking feedback from providers and clinical staff about the barriers you and your patients experience in scheduling and completing annual well visits.
To help inform EOCCO's child wellness strategies for 3-6- and 7–21-year-old members, EOCCO is requesting that providers and staff at all clinics and organizations complete this Well-Care Visit Barriers Survey. Please share this survey with any representatives from your organization involved in scheduling, coordinating, and completing well care visits and other relevant services.
This survey asks providers and clinic staff about:
- Barriers faced by children and parents to scheduling and completing well visits
- Barriers faced by the clinic for assessments and Incentive Measure performance
- Support and improvement strategies for clinics and the CCO
Please click here to complete the survey by September 1, 2025. This survey will take around 10 minutes to complete.
Additionally, all who complete this survey can be entered into a drawing to win one of five available $20 Amazon Gift Cards!
Thank you so much for taking the time to complete this survey! Please contact EOCCOmetrics@modahealth.com with any follow-up questions or concerns.
2025 incentive measure targets
Please note that OHA has officially published 2025 quality measure targets and the 2025 incentive measure guide has been updated accordingly. To view the most updated targets, please visit the 2025 incentive measure guide on the EOCCO website. For questions, please contact EOCCOmetrics@modahealth.com.
News from our partners:
Foundations of Trauma Informed Care training series
Get ready to deepen your understanding of trauma informed care with Trauma Informed Oregon’s Foundations of Trauma Informed Care training series! Whether you're new to the field or looking to strengthen your practice, this live, interactive training is designed to equip you with essential knowledge and tools to create safer, more supportive environments for all.
What to Expect:
- A comprehensive introduction to trauma informed care principles and practices
- Four engaging, online sessions (2 hours each)
- Opportunities to connect, reflect, and grow with peers across sectors
Upcoming Training Series:
- Sept. 2025: 9, 11, 16, 18
- Jan. 2026: 13, 15, 20, 22
- March 2026: 10, 12, 17, 19
- June 2026: 9, 11, 16, 18
Participants must attend all four sessions in a series to complete the training. For more information, please check out the event calendar or visit the Trauma Informed Oregon website.
Free CHW training for rural hospitals, clinics and public health
The Oregon Office of Rural Health (ORH) has grant funding to train 24 more Community Health Workers (CHWs) free of charge to your organization through the Northeast Oregon Network (NEON) training program. Spots are still open for the January and February training cohorts. Learn more about the ORH grant-funded CHW training here.
About the grant-funded CHW training
ORH will fund and coordinate the training of someone, identified by your facility, to go through NEON’s program (a $1,500 value).
This person could be anyone you feel would make a great CHW – no experience required, except for a high school diploma. ORH will fund and organize their 11-week training through NEON, an Oregon-accredited online CHW program. For more information on this grant, please visit the program website. This person must be employed by your rural hospital, clinic or public health department.
Eligibility
This opportunity is limited to rural Oregon hospitals, clinics and rural public health departments.
If you are interested in this program, please complete the CHW certification training application, and ORH will follow up with you to confirm your spot or to place you on the waitlist.
There are two training options
Option 1 - January 2026 Cohort
12:45 - 5:00 p.m. PST – Tuesday and Wednesday afternoons, Jan. 6 – May 26:
- Jan. 6, 7, 20, 21
- Feb. 3, 4, 17, 18
- March 3, 4, 17, 18, 31
- April 1, 15, 28, 29
- May 12, 13, 26
Option 2 - February 2026 Cohort
8:45 a.m. - 1:00 p.m. PST – Thursday and Friday mornings, Feb. 12 - June 26:
- Feb. 12, 13, 26, 27
- March 12, 13, 26, 27
- April 9, 10, 23, 24
- May 7, 8, 21, 22
- June 4, 5, 18, 26
Please ensure the CHW trainee you select will be available for the dates of the training you select. If you have questions about this program, please contact Stepha Dragoon at dragoon@ohsu.edu.
Navigating dementia: essential skills for care teams
This is a 6-module online series (2-3 hours) for Nurses, Physical Therapists, Social Workers, Speech Language Pathologists, Pharmacists, and more. The training will cover:
- Recognizing the symptoms of different types of dementias
- Differentiating between dementia vs delirium
- Explaining how a dementia diagnosis impacts the patient and family
- Demonstrating the ability to communicate with a person who has dementia in an age-friendly manner
- Increasing the ability to communicate a person's care plan with the healthcare team
- Increasing the ability to refer patients and family care partners to community resources
Credit
Oregon Health & Science University School of Medicine designates this enduring material for a maximum of 3.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Many societies and credentialing bodies accept the AMA PRA Category 1 Credit as an equivalent as long as the topic is relevant to the applicant’s field or discipline.
Please click here to register for this training series.
Age-friendly care: supporting older adults training
Are you a CHW, PWS, or PSS in Oregon looking to better serve older adults in your community? This free, flexible training series is designed just for you!
What You Will Learn
Learn how to deliver “age-friendly care” — care that meets the unique needs of older adults. Age-friendly care helps older adults feel respected, supported, and valued in all care settings. Your role is essential to helping older adults live healthier, more independent lives. This training gives you the knowledge, resources, and tools to make a real impact.
Training Highlights
- 8 hours of CE credits
- 100% virtual
- Learn at your own pace
- Based on best practices
- Real-world strategies
- Cases and application
Sign Up Today!
Please click here to sign up for this training course. If you are new to the site, select “create new account”. Confirm your account via a confirmation email. Select the course “How to Support Older Adults: A Training for Community Health Workers”.
Please email gwep@ohsu.edu with any questions regarding this course.
Greater Oregon Behavioral Health, Inc. (GOBHI) accepting applications for funding opportunities
Greater Oregon Behavioral Health, Inc. (GOBHI) is excited to announce two funding opportunities for behavioral health providers. The two priority areas in GOBHI’s comprehensive behavioral health funding plan include network development and housing stability.
Network development
GOBHI has dedicated annual funding to further the goal of expanding the behavioral health provider network throughout Eastern Oregon. Request for proposal applications will be considered on a quarterly basis.
Funding
The maximum award per applicant, per quarter, will be $25,000
Submission deadlines
- Quarter one: September 30, 2025
- Quarter two: December 31, 2025
Click here to learn more about this impactful funding opportunity and to submit an application.
Housing Stability Funds
As part of GOBHI’s comprehensive behavioral health plan, funding has been dedicated to assist with the costs of housing-related projects, specifically those projects resulting in increased housing availability for low-income, transitional, recovery, and/or workforce housing.
Funding
The maximum award per applicant, per quarter, will be $25,000
Submission deadlines
- Quarter one: September 15, 2025
- Quarter two: December 15, 2025
Click here to learn more about the housing stability funding opportunity and to submit an application.
If you have any questions about these funding opportunities, please contact Lindsay Gordon, Senior Project Manager, at lgordon@gobhi.org.
New OHA-certified Health Care Interpreter Registry file posted
The July 2025 Oregon Health Authority Health Care Interpreter (HCI) Registry file has been posted to the EOCCO Incentive Measure webpage under “Meaningful Language Access”. This file contains a list of all active OHA Certified or Qualified Health Care Interpreters in the state of Oregon. Files can be downloaded for your reference and records.
You can also search for OHA Certified or Qualified Health Care Interpreter’s on the Health Care Interpreter Registry webpage.
Questions?
Questions related to incentive measures, health equity, traditional health workers, SDoH, and HIT - Please email EOCCOMetrics@modahealth.com
Questions related to claims and payment information - Please email EOCCOProviderInquiry@modahealth.com
Need to verify if your provider or group NPI is active? Please use OHA’s verification tool
Need to register your practitioner, group or facility? You can find forms on EOCCO.com/Providers/becomeaprovider
If you would like to be added or removed from the email list, please let us know at finn.gornick@modahealth.com
