Before changing your PCP, please review the following steps:
Use Find Care, our provider search tool, in order to verify your new PCP is in-network.
Contact your new PCP to verify they are accepting new patients, some offices do not.
Remember your new PCP is effective at the beginning of the next month.
Also note that you may only change your PCP twice every six months.
You can reach the EOCCO team by phone at 888-788-9821 or email us at EOCCOmedical@eocco.com. Our regular business hours are Monday through Friday, 7:30 a.m. to 5:30 p.m. (PST).
Other document formats: You can get any form, flyer or document from us in a different format. You can ask for another language, large print, a computer disk, audio tape, spoken presentation or Braille. This is free of cost and you will get it within five business days. Please call EOCCO Customer Service at 1-888-788-9821. TTY users, please call 711. The office is open Monday through Friday, 7:30 a.m. to 5:30 p.m. PST.