EOCCO July Provider Newsletter
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EOCCO July Provider Newsletter

EOCCO Clinics & Staff,

Welcome to the July issue of the EOCCO Monthly Newsletter. Below is a preview of the articles you will find in this month’s issue:

  • OHSU Joins the EOCCO Provider Network
  • Updated Referral & Authorization Forms
  • OHSU Knight Cancer Institute Community Partnership Program
  • Upcoming Events & Trainings
  • Tobacco Cessation Resources
  • Oregon ECHO Network: Enhancing Skills and Creating Community
  • Diabetes Metric Toolkit

Please let us know if you have any questions, concerns or recommendations. We would love to hear from you!

Please contact: Kelly Watanabe at kelly.watanabe@eocco.com

Thank you,
Your EOCCO Team

OHSU Joins the EOCCO Network

We are excited to announce that OHSU facilities, professional, and specialty services have joined the EOCCO provider network. EOCCO members across Oregon now have access to a larger network of specialty and professional services.

If you are currently referring out of network for specialty services or any others that are not provided within your area, OHSU may now be able to provide additional options to EOCCO members as a contracted provider within the network. For a more comprehensive list of OHSU providers, please visit: www.eocco.com/eocco-provider-search/

Referrals are no longer required for members being referred to OHSU if the service is above-the-line (ATL). Below-the-line (BTL) and unlisted diagnosis still require a referral.

For any additional questions, please reach out to EOCCO Customer Service at: 888-788-9821. Our regular business hours are Monday through Friday, 7:30 a.m. to 5:30 p.m. (PST).

Updated Referral & Authorization Forms

We have updated our Referral & Authorization forms. Please ensure that existing versions that you may have are replaced and that clinics/ providers are utilizing these new documents:

OHSU Knight Cancer Institute Community Partnership Program

The OHSU Knight Center Community Partnership Program recently announced that a Tiered Grant funding cycle is now open. The goal of this program is to support projects that aim to address local, community-specific cancer-related needs in Oregon. They also encourage proposals that focus on cancer-related health disparities including disparities related to race, ethnicity, socioeconomic status, gender identity, sexual orientation, geographic location and disability.

Please note the key upcoming deadlines:

  • Intent to apply forms due August 12, 2021
  • Full proposals due September 9, 2021

The Institute has an applicant resources page that includes guides and webinars to support the development of your proposal. For more information and resources on the program and how to apply, please visit OHS's Community Grants website.

You can also reach out to the Community Partnership Program team at KnightCancerCRO@ohsu.edu or call 503-418-8077.

Upcoming Events & Trainings

User groups: Health Information Exchange in Primary Care

Primary care providers are invited to an interactive session identifying barriers and solutions associated with health information technologies. Topics include provider communication and data sharing, electronic referrals and follow-up communications, ADT notices, and direct secure messaging. Groups will be assigned based on EHR.

1 hour long sessions will be held from July – September (exact dates TBD)

Click here to register or contact Michelle Bobo at bobom@ohsu.edu for more information.

CMS Oral Health Affinity Group: Reducing Cavities in Young Children

Join the Oregon Health Authority, CCOs and DCOs as we work together to increase the spread of topical fluoride varnish application in primary care and connect kids with dental homes. OHA is looking for stakeholders to join the Oregon Affinity Group. Participation includes technical assistance, free courses through the Institute for Healthcare Improvement, developing a pilot project to reduce childhood caries and improve kindergarten readiness, and peer sharing across states.

Monthly meetings will be held beginning July 14 and run through December 2022

Click here for more details or contact Sarah.E.Wetherson@dhsoha.state.or.us to participate.

Tobacco Cessation Resources

EOCCO has produced multiple tobacco cessation resources that are both patient and provider-facing. Patient resources include helpful links on eocco.com and vaping FAQs that clinics can incorporate on their websites, text messages, bulletin boards, etc. Additionally, EOCCO created a patient resource titled “Be Mindful of Others, Create a Smoke-free Home” to caution patients about the risks of secondhand smoke.

The provider resources include a Readiness Ruler, and motivational interview recordings to help providers establish rapport with a patient and gauge if they are ready to be referred to cessation services.

If you would like physical copies of the resources mailed to your clinic, please email EOCCOMetrics@modahealth.com

As a reminder, EOCCO members can get a health coach to help quit tobacco use at no cost:

EOCCO Health Promotion and Wellness


Email: careprograms@eocco.com

Hours: Monday through Friday, 7:30 a.m. to 5:30 p.m. PST

TTY users, please call 711

Oregon ECHO Network: Enhancing Skills and Creating Community

The Oregon ECHO Network (OEN) offers a way for primary care and other healthcare professionals throughout Oregon to enhance their expertise in treating complex conditions, become part of a case-based learning collaborative, and earn CME credits—all without having to leave their community.

Offered via videoconference, ECHO programs include brief didactics and case-based discussions to give Oregon’s primary care clinicians and teams the tools to manage health conditions that they typically refer to specialty care. EOCCO is a member of the OEN Advisory Board, which helps determine the OEN slate of programing.

Among the Fall 2021 programs is Whole Person Care for Children and Youth in Foster Care, a new 12-session program aimed a primary care that offers learning in asset-based, trauma-informed, and culturally responsive care for Oregon’s children and youth in foster care. The program will also help identify local and statewide foster care resources for clinicians and their patients. Other programs offered this fall include Team-Based Approaches to Diabetes Care Management, Gender-Affirming Care, Veterans and Military Behavioral Health, Substance Use Disorder in Hospital Settings, Hepatitis C, and more. Go to https://www.oregonechonetwork.org/ to learn more and sign up.

Diabetes Metric Toolkit

A new Diabetes Metric Toolkit is available to help primary care and dental clinics apply quality improvement frameworks and tools for measurable change in diabetes, HBA1C poor control and oral health evaluation for adults with diabetes. This toolkit includes many real-life example improvement projects, templates and inspiration to conceptualize, design and implement your own quality improvement projects.