EOCCO March 2022 Provider Newsletter
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EOCCO March 2022 Provider Newsletter—03/23/2022

EOCCO Clinics & Staff,

Welcome to the March 2022 issue of the EOCCO monthly newsletter. Below is a preview of the articles you will find in this month's email:

  • EOCCO Oregon Medicaid DMAP Enrollment Update
  • EOCCO Spring Clinic Trainings
  • Prenatal & Postpartum Survey
  • Emerging Health
  • Upcoming Events & Trainings
  • THW Utilization Report
  • Unite Us
  • Recruiting Providers: Culturally Responsive Immunization Presenter Training 
  • Reminders

Please let us know if you have any questions, concerns or recommendations. We would love to hear from you!

Please contact: Kelly Watanabe at kelly.watanabe@eocco.com

Thank you,
Your EOCCO Team

EOCCO Oregon Medicaid DMAP Enrollment Update

In our efforts to quickly and efficiently process all Oregon Medicaid DMAP enrollment applications received by EOCCO, we are moving to digital only applications. Please note that effective 05/01/2022 applications will only be accepted via email to ProviderDMAPApps@modahealth.com. Any applications received via fax or mail after 05/01/2022 cannot be accepted and we will reach out to you.

If you have questions, concerns or difficulties with this process change, please email ProviderDMAPApps@modahealth.com

EOCCO Spring Clinic Trainings

The EOCCO and Summit Health Quality Improvement (QI) team will be conducting clinic trainings in April on the 2022 VBC and quality measures. This will include a review of prior year’s performance, changes to existing incentive measures, and current quality improvement initiatives. Trainings will be held in-person or virtual, depending on your clinic’s preference, and will last approximately 1.5 hours. 

Staff will be reaching out within the next week to determine your clinic’s interest in scheduling a meeting. Please contact EOCCOmetrics@modahealth.com with any questions.

Prenatal & Postpartum Survey

In an effort to gain a better understanding of prenatal and postpartum behavioral health screenings in clinic, EOCCO is asking providers and staff about their current workflows. We kindly ask that you take a moment to complete the Prenatal and Postpartum Behavioral Health Screening survey, as this information is part of an Oregon Health Authority contract requirement. Thank you in advance for taking the time to complete the survey as your responses are vital to our continued development of prenatal and postpartum related initiatives.

Please click here to begin the survey

Emerging Health

EOCCO has partnered with Emerging Health, as our new preferred provider for nutrition and enteral supplies. Emerging Health is locally owned and operated in Southwest Portland. Emerging Health’s local, experienced pharmacy team prepares and packs all medication, supplies and equipment, and will deliver directly to EOCCO members.

If you have patients with nutrition and/or enteral needs, you may use Emerging Health. You can also use another nutrition and enteral services provider in our network. Please note that Option 1 Northwest Enteral LLC is no longer an in-network provider beginning on March 15th, 2022. All members who received services from Option 1 Northwest Enteral LLC have been notified of this change. They have also been directed to call EOCCO, Emerging Health or their providers office if they need help changing prescriptions over.

To help your patients find other in-network providers, call EOCCO customer service, or visit our EOCCO online provider search tool. Once there, click on ‘Medical’ then search for ‘home infusion’ in the specialty category. You can also help your patients change their prescriptions to Emerging Health one of the following ways:

  1. Call EOCCO- Call EOCCO Customer Service Team at 888-788-9821. They can help you get the member set-up with Emerging health or another in-network provider.
  2. Call Emerging Health- Call Emerging Health’s customer service. They can help move current services. Please call 877-290-2040.

Upcoming Events & Trainings

Online Tobacco Cessation Counseling Training (with CME)

This 45-minute online course will improve your care team’s ability to help patients quit tobacco. The course focuses on Brief Tobacco Intervention and Motivational Interviewing techniques. 1.0 CME credits are available upon completion. 

Self-paced training. This training can be paused and restarted as needed.

Access the training here or contact: Anona Gund (Anona.E.Gund@dhsoha.state.or.us) with questions

Get certified in Mental Health First Aid

Do you work with populations that often exhibit signs and symptoms of mental health challenges or substance use? Could you use some guidance in better responding? In this

evidence-based course, you will learn how to recognize challenges and how to respond more gracefully and confidently using the Mental Health First Aid Action Plan. During the training session, you will practice using the action plan, and learn about regional and national resources that can help you respond to different types of scenarios including at the onset of a challenge, and in crisis situations.

Oregon AHEC offers these trainings for AHEC Scholars, health professions students, and those serving rural and underserved communities. To register for an upcoming training, you can email Celeste at arnoldce@ohsu.edu.

2SLGBTQ+ Meaningful Care Conference

A day-long training event for healthcare and social service professionals, the Meaningful Care Conference aims to promote 2SLGBTQ+ cultural competency, share current best practices, and to develop and diversify networks of 2SLGBTQ+ culturally competent providers. Sessions are available for all levels of experience with specific presentations promoting clinical care, rural, youth, elders, sexual health, and mental health and substance use. There is a $75 registration fee associated with the conference.

To view the full agenda, or to register visit MeaningfulCare.org.

5th Annual Older Adult Mental Health Awareness Day Symposium

Save the date for a free, all day virtual event with informative sessions and a diverse array of topics addressing the most pressing needs in older adult mental health. Public health practitioners, professionals in the aging network, mental health providers, health care professionals, and anyone interested in ensuring the mental health of older adults should attend.

Registration coming soon and CEUs offered for multiple disciples. Please visit the National Council on Aging page for more information.

THW Utilization Report

EOCCO will begin a new data collection process to collect information on Traditional Health Worker (THW) utilization. Beginning in April 2022, THW services will be reported to the CCO via a form that the THW can fill out directly. Data will still be collected once a quarter. If you have questions, please contact Kathryn Hart, THW Liaison at kathryn.hart@modahealth.com

Unite Us

EOCCO is working closely with Unite Us to implement the tool across our service area, and we are approaching our launch date quickly. Hopefully you've had the opportunity to attend a Unite Us Community Information Session and learn a bit more about the platform. There are a couple follow-up steps that you may have heard at one of those Community Information Sessions.

  1. Optional: You can request a 1:1 meeting with Unite Us here. You can request a 1:1 meeting whether or not you were able to attend an info session; these are designed to help you better understand how you can integrate the platform into your workflows.
  2. Required: Please fill out the Partner Registration Form here, which is a mandatory step to provide Unite Us with information about your program and staff. It is needed to set up profiles and users in the Unite Us platform.

Recruiting Providers: Culturally Responsive Immunization Presenter Training

The OHA Transformation Center is partnering with the Oregon Academy of Family Physicians, Boost Oregon, and Oregon Rural Practice-based Research Network (ORPRN) to bring culturally and linguistically robust education to rural communities and communities of color. This project is seeking 20 clinicians who are passionate about vaccine education and serving their community to participate in this project.

  • Boost Oregon will provide speaker training, culturally appropriate messaging, slide decks and supplemental materials about COVID-19 vaccination to participating providers. Providers chosen will then give up to three 1–2 hour presentations. Presentations will be held at community gatherings, such as church events, community events and online events. Please share the attached flier.
  • Application for CME credit has been filed with the American Academy of Family Physicians. Determination of credit is pending.
  • Clinicians will receive a $1,000 stipend for each presentation provided.
  • If you are interested in this opportunity, please complete the interest form


Starting 04/01/22, EOCCO will remove Basaglar (insulin glargine) from the formulary and add Insulin Glargine (insulin glargine-yfgn). Prescriptions for Insulin Glargine (insulin glargine-yfgn) will approve at the pharmacy without a prior authorization if filled within existing quantity limits (60ml per 30 days). In anticipation of the formulary change, please send a new prescription for Insulin Glargine (insulin glargine-yfgn) to your patient’s pharmacy. A new prescription template can be found here. More information can be found in our February Newsletter.

Beginning April 2022, the OHA and Health Services Advisory Group (HSAG) will be conducting a Medical Record Review of a portion of EOCCO members randomly pre-selected by HSAG. Your clinic/facility may be contacted by EOCCO to ask to procure a medical record for this review if your patient falls into the randomly pre-selected batch.


Questions related to incentive measures, health equity, traditional health workers, SDoH, and HIT - Please email EOCCOMetrics@modahealth.com

Questions related to claims and payment information - Please email EOCCOProviderInquiry@modahealth.com

Need to verify if your provider or group NPI is active? Please use OHA’s verification tool

Need to register your practitioner, group or facility? You can find forms on EOCCO.com/Providers/becomeaprovider

If you would like to be added or removed from the email list, please let us know at kelly.watanabe@eocco.com