EOCCO member forms and resources

Member forms and resources


Paper versions of EOCCO resources are available to members, free of cost and within 5 days. Call EOCCO Customer Service at 888-788-9821 to make a request.

EOCCO Member Handbook

Your EOCCO Member Handbook gives you important information about your plan. Please see your Member Handbook or contact us if you have any questions.

EOCCO member ID card

As a member of EOCCO, you will receive an EOCCO ID card. This card identifies you as an EOCCO member and has other important information on it. It tells you what to do in an emergency and lists EOCCO Customer Service phone numbers. Please show your EOCCO member ID card when you see your doctor or pharmacy.

Change your PCP

Use this form to change your primary care provider (PCP). If you are a member residing in Morrow or Umatilla county, please call 503-765-3521 or fax a physical form to 541-278-8895 to update your PCP.

Oregon Eligibility (ONE) Applicant Portal

Visit OregONEligibility to apply for the Oregon Health Plan (OHP), renew coverage or report any household changes.

Useful links:


EOCCO assist members by providing free rides to their doctor’s appointments.


Medicaid forms (Moda Health)

  • Advance directive form
    Make decisions about the future of your medial treatment.
  • Appeals form
    Request a review of a decision to deny, limit, reduce or terminate a requested covered service or to deny a claim payment.
  • Complaint form
    Expression of dissatisfaction between member/provider that does not involve a denial, limitation, reduction or termination of a requested covered service

Clinical Practice Guidelines



EOCCO classes can help members learn how to manage their medical and behavioral health conditions.

FREE Online Pain School for EOCCO Members

This class is intended to help individuals better understand chronic pain, increase confidence in dealing with pain, and provide a range of options to consider for treatment.

The program is full of useful tips, techniques and resources to get you moving down the path toward feeling more in control and hopeful despite living with pain. Each session lasts one hour and includes downloadable documents that will be completed in class throughout the four-week program.

EOCCO Pain School flyer



May 2019: 8th, 15th, 22nd, and 29th

July 2019: 10th, 17th, 24th, and 31st

September 2019: 4th, 11th, 18th, and 25th

October 2019: 9th, 16th, 23rd, and 30th

January 2020: 8th, 15th, 22nd, and 29th

6:00 PM - 7:00 PM

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